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Teresa Moon

Teresa Moon

For further information contact Teresa Moon, Village Agent "Just Ask" Scheme on Freephone: 0800 039 1234.

Generous Donation to Village Agent Scheme from Happy Client

Written by Teresa Moon on . Posted in Latest News

BRCC Village Agents can be asked to assist with a wide variety of problems, and Teresa Moon, agent in the East of rural Bedford Borough, was recently asked to help a disabled client sort out his occupational pension paperwork.

As a result, the client was amazed to discover that he had a sizeable annual pension and a considerable lump sum, which had lain unclaimed since his retirement five years earlier.

The delighted client, who is a wheelchair user and lives alone, has kindly made a donation to the Village Agent Scheme to show his gratitude.

Village Agents help older people living in Bedford Borough villages to access the services and support that they are entitled to, and to make well-informed choices.  To contact the scheme, call Freephone 0800 039 1234 and leave a message, stating your village and phone number.


Have you met the Village Agents of Bedford Borough

Written by Teresa Moon on . Posted in Just Ask Village Agents

We make home visits to older people living in villages in Bedford Borough, to help them with free support & assistance.  From advice on home security & safety, to keeping warm in the winter & reducing energy bills, pensions & benefits, advice for carers, support for people living alone and help filling in forms.

We also try to make sure village residents don’t miss out on freebies such as carbon monoxide monitors, security timers, energy saving radiator sheets, and Message in a Bottle (a way of capturing all your essential personal details, in case of a medical emergency). Thanks to the Bedfordshire Police Partnership Trust, we have been able to arrange for the Bobby Van to fit smoke alarms & door chains in homes where they are needed.

This year we have had a particular focus on Transport with the launch of the “Wheels in Motion” scheme. This scheme provides lower cost transport for older residents in rural areas of Bedford Borough. It offers two options – either door to door transport in a disability adapted vehicle at a fixed rate, or volunteer drivers who offer a door to door service in their own cars.

Village Agents are funded through BRCC by Bedford Borough Council. Our biggest challenge is letting people know we exist! We have limited resources for publicity & would like to thank you for your support in raising awareness of our services. We have an A5 poster which we would welcome help in displaying in Bedford (Borough) villages.

If you would like to make a referral to the Village Agents Scheme, please leave the details on our Freephone number: 0800 039 1234.


(Above image): One of our clients, who is happy with the carbon monoxide monitor we supplied her for free, through the generosity of the Katie Haines Memorial Trust.

Contact us

  • Main Office.
    The Old School
    MK44 3SX

    (01234) 838771
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