Borough Good Neighbours – 2026 Survey of residents who contact their local group for help

Life is better with Borough Good Neighbours – it’s official!

Results are in from our 2026 survey of some of the many Borough residents who have support from Good Neighbour volunteers – and it is great news.

Respondents from across the rural Borough rated their quality of life before they had Good Neighbour volunteers to call on; and then rated it again now that they do. Their rating was based on three criteria: ability to get out and about to access services and events; being able to maintain independence in their own home; and having people within reach for help, info or company when needed.

For all three criteria, when people were having to manage on their own, the majority rated their lives at the lowest end of the scale, represented in shades of red, amber or yellow – where they were being blocked from going to places they needed to be or from doing what they needed to do. However, now they have Good Neighbour support, the majority of people have rated their quality of life at the higher end of the scale, giving their lives the green light – now able to go ahead with getting things done and taking part more fully within community life.

Our survey was made possible thanks to funding from the Harpur Trust. Thanks also to the 94 Borough residents who took part.

ACCESS

Reaching facilities, services and events and getting where I need to go.

Life Before I could call on Good NeighbourLife Now I have Good Neighbour help
Red face26%0
Amber face26%0
Yellow face34%3%
Light green face7%14%
Top green face5%83%

INDEPENDENCE

Confident I can stay living in my own home getting on with my life.

Life Before I could call on Good NeighbourLife Now I have Good Neighbour help
Red face21%0
Amber face17%0
Yellow face45%8%
Light green face7%15%
Top green face10%76%

CONTACTS

Reassured I have people to provide help, info or company when needed.

Life Before I could call on Good NeighbourLife Now I have Good Neighbour help
Red face25%0
Amber face23%0
Yellow face39%2%
Light green face7%10%
Top green face6%88%
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